Spectrum Advantage

Spectrum provides technology solutions designed specifically to reduce the cost, technical and schedule risks of wireless programs. This includes coupling Spectrum’s hardware, software and firmware products with best in class third-party products and application engineering services to provide complete "RF to Ethernet" solutions that fully address customers’ application and program needs and can easily integrate into end system architecture.

Software Defined Radio Technology Leadership

Spectrum was the first to market with an off-the-shelf SCA-enabled modem subsystem. The SDR-3000 platform became the first with Joint Tactical Radio System (JTRS) representative hardware set in 2003 (see the press release) and in 2005, Spectrum was recognized for outstanding service and contribution from the JTRS Joint Program Office. Spectrum continues to be an active leader and participant in industry standards organizations like SDR Forum and RapidIO Trade Association.

Comprehensive solutions

The company’s rapid-prototyping and deployment platforms accelerate its customers’ development by providing integrated hardware, software and firmware systems along with application-specific software examples.

Cost effective outsourcing solutions

Spectrum's flexComm portfolio of hardware and software solutions has been designed using a mix and match approach that allows Spectrum to tailor platforms to best meet its customers’ needs. Spectrum’s modified commercial-off-the-shelf (MCOTS) process can then transition customers from laboratory and prototype systems into field-ready production units, optimizing for the size, weight, power and rugged requirements of the deployment environment.

Best-in class technical services

In 2005, Spectrum earned a 96% personnel performance rating in a Dun & Bradstreet report. Spectrum's products are complemented by domain-specific applications engineering services, comprehensive training and technical support. Spectrum also offers product life cycle and component/configuration management that can accelerate a customers’ design initiatives and sustain our products throughout their deployment.

• Pre-Sales Applications Support

  Interactive meetings with Spectrum’s Field Application Engineers (FAEs) provide customers with a clear understanding of how Spectrum solutions will match their application and product requirements.
  
  

• Program Management

  Spectrum assigns program managers to all projects, who manage and track projects from conception to completion, interact with customers daily, and keep costs and schedules on track.
  
  

• System Integration

  Spectrum works with customers to integrate Spectrum solutions and Spectrum-sourced third party embedded components into a complete signal processing system.
  
  

• Product Training Courses

  We offer comprehensive on-line technical training workshops that can be easily accessed in a self-paced format or hands-on, instructor-led training in our classroom facilities.
  
  

• Post-Sales Technical Support

  Spectrum’s technical support engineers document each customer issue and resolution. Each technical support engineer has complete access to all technical support solutions in the support database to enable rapid resolution.
  
  

Scalable, dependable and repeatable supply chain

Spectrum's quality management system for our headquarters facility in Burnaby, Canada has been registered to the ISO 9001:2000 standard. Our ISO 9001:2000 quality processes are embraced in every aspect of our business, guaranteeing our customers an uncompromising commitment to quality throughout the entire life cycle of our products, from product design and development, through to manufacturing, servicing and post-sales technical support.

• Design

  Following a well-defined design and development methodology provides a framework for high-quality product design. All Spectrum designs undergo comprehensive design verification and review, product validation and verification to ensure that design specifications have been met. Spectrum’s product release processes include a careful evaluation of product functionality, performance, configurations and related documentation, along with a complete transition of the product from Design Engineering to the Production process.
  
  

• Manufacturing

  Spectrum only partners with approved suppliers that have the expertise to convert our design into a quality product and that can deliver product on time. Spectrum works with those supply chain partners to develop a close working relationship that facilitates high product quality and continuous improvement on measured results. Spectrum adheres to applicable regulatory requirements and standards bodies, such as IPC, for assembly, test and inspection processes.
  
  

• Technical Services

  Spectrum’s Technical Services group provides customers with the service they expect from a supplier, and are committed to resolving all issues. Information received from our customers is communicated back to Spectrum to help us improve our products, services and processes.