Privacy Policy

We respect your right to privacy. We recognize that when you choose to provide information to us, you expect us to act responsibly with this information. This policy outlines our practices handling your information collected via Spectrum’s corporate website:

What information do we collect?

Unless you explicitly provide us with information, you remain anonymous while visiting our website.

Forms on this site ask for your company’s name, address, telephone number, facsimile number, email address, individual point of contact name, and that individual’s occupation and title. The information that you choose to share with us is used in the following ways:

  • Account information (for Sales Channel Partners Only)

    If you wish to access our product pricing, quoting and ordering services, you must first register and login to the commerce area of our website. Your account information tells us who you are, how to contact you, and your shipping and billing information but does not include any bank account information or credit card information.

  • Order Tracking Service

    To access our Order Tracking service you must provide your Purchase Order number (along with the associated Spectrum sales order number).

  • On-Line Training Workshops

    Prior to accessing our On-Line Training Workshops or to pre-register for Instructor-led Workshops, you must supply your email address, name and contact details, including company name and address.

  • Electronic newsletters and Investor Relations

    If you subscribe to any of our newsletters or you wish to receive investor relations information then you must provide us with your email address.

  • Email correspondence

    We use email to communicate about Spectrum’s products and services and to respond to your inquiries.

Statistical information about your visit:

IP addresses are logged to obtain anonymous, aggregated statistics on site usage. Information such as the page you visited before our website and the page you visited after leaving our website is logged but no statistical report is generated.

How do we use your information?

The information you choose to share with us, will be used only in ways specified when it was collected. We will not use your information for other purposes, unless we receive your consent to the new usage.

If you have provided us with your email address, we will use your information to correspond with you, or provide you with order tracking and status information.

Do we share information?

We will not provide your information to other companies or individuals without your permission. Your information may be shared with our authorized partners, including distributors and shipping companies, in order to fulfill delivery of your product purchases.


We protect all personally identifiable information we collect through our web site against loss, misuse, and alteration. In addition, password protection is used to secure access to your information.


A cookie can be used to provide tailored information from a website. We use a cookie when you register and login to access the commerce area of our website. If you choose to disable cookies in your browser, you can access most of our website, but you will not be able to access our on-line commerce services.

Where is your information stored?

Information collected and processed through our website is stored on servers located in the United States and Canada. Spectrum is committed to taking reasonable steps to protect your personal information stored on our servers.

Website links:

Our website provides links to other websites. Since we are not responsible for these sites, we encourage you to review their privacy policy.

How do you unsubscribe from email newsletters?

If you wish to stop receiving electronic newsletters from Spectrum, send an email to

How do you correct your personal information?

You can help us make sure your information is accurate in our system by informing us of changes to your contact information. You may send corrections to:

Policy updates:

To better serve all visitors to our site, we may occasionally revise our privacy policy. All updates to this policy will be posted here. Last updated: January 20, 2004.


Spectrum is committed to user privacy and welcomes comments on this policy. Questions should be directed to